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The 14 Best Live Chat Apps for Customer Service & Support in 2024 To combat this, it’s important to provide consistent feedback to agents as well as recognition for their efforts. While providing service to customers, agents should also have access to support when they have technical issues on the job, as well. Another benefit […]

Zendesk vs Intercom in 2023: Detailed Analysis of Features, Pricing, and More This comparison will delve into the features, similarities, differences, pros, cons, and use cases of Zendesk and Intercom, providing you with the insights needed to make an informed decision. However, you’ll likely end up paying more for Zendesk, and in-app messenger and other